Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below.
Important
- Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge.
Note
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Check if ink remains in the FINE cartridge.
Check if the FINE cartridge is installed correctly.
Also check if the protective tape on the bottom of the FINE cartridge is removed.
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If the error message is displayed on the LCD, see An Error Occurs.
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For Windows, increasing the print quality in the printer driver settings may improve the print result.
When the Print Results Are Blurred or Uneven:
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Step1 Print the nozzle check pattern.
From the printer
From the computer
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For Windows:
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For Mac OS:
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If there are missing lines or horizontal white streaks in the pattern:
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Step3 Clean the print head.
From the printer
From the computer
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For Windows:
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For Mac OS:
After cleaning the print head, print and examine the nozzle check pattern:
Step1 -
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If the problem is not resolved after performing from step 1 to step 3 twice:
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Step4 Clean the print head deeply.
From the printer
From the computer
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For Windows:
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For Mac OS:
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.
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If the problem is still not resolved:
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Step5 Replace the FINE cartridge.
Note
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If the problem is still not resolved after replacing the FINE cartridge, contact your nearest Canon service center to request a repair.
When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:
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Step Align the print head.
From the printer
From the computer
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For Windows:
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For Mac OS:
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